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RIVERSIDE, CA — July 23, 2008 — Riverside Transit Agency (RTA) customers can now get instant information on route and schedule changes automatically e-mailed to their computers and cell phones.
The new E-Alert service provides up-to-the minute updates on rider alerts, job openings, meetings, special events, RTA news and much more. Similar e-mail subscription programs have been successfully implemented by dozens of government agencies across the nation.
“This service will greatly enhance RTA’s ability to keep our customers informed,” said RTA Board Chairman Karen Spiegel. “One of the most important things we can do is to provide customers with accurate and timely information about our service. This is a major step toward enhancing our customers’ ability to plan their trips.”
To sign up, customers simply go to RTA’s website at www.RiversideTransit.com and set up their own customized e-mail alerts based on their specific service interest.
The E-Alert service is RTA’s latest effort to maximize communication with its growing number of customers. Earlier this year, RTA launched SmartStop, which provides passengers with bus arrival times from computerized panels at selected stops. Also this year, RTA kicked off BusWatch, which allowed customers to visit www.rtabus.com to pinpoint the location of their next bus and view departure times from dozens of stops.
The Riverside Transit Agency provides public transportation for Western Riverside County, operating 39 fixed routes, 7 commuter routes and 15 demand response services. RTA’s service area spans 2,500 square miles, the second largest in the nation. For bus route and schedule information contact RTA at (800) 8007821 or log on to our website at www.RiversideTransit.com |
